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Privacy Policy

Talion Privacy Statement

The statement below is our privacy statement and applies to all who visit our website. Talion is the trading name of SY4 Security Limited, a company registered in England and Wales (Registered number: 12360785).

To process your data lawfully we need to obtain your consent to particular processing activities (e.g. marketing purposes), our legitimate interests as a business (except where your interests or fundamental rights override these) or our compliance with a legal obligation to which we are subject.

What information is collected and how?

We will collect and store your personal information when you interact with our website. We may collect personal information in writing, by telephone, by e-mail and by online applications, including through completing details on our website. Personal information is collected directly from the individual to whom it relates, except where that individual has consented to us collecting the personal information from a third party or the law otherwise permits us so to do. The information we collect may include name; address; email address; phone number; IP address; location data; the source of your enquiry.

How is the information used?

When you visit our website we may automatically collect information about your computer or device, including your IP address, information about your visit, your browsing history, and how you use the website. This information may be combined with other information you provide to us.

We will use your personal data, and may share your personal data with other parties acting on our behalf, for one or more of the following purposes:

  • respond to requests which you have submitted via our website and to deal with on-going matters relating to such requests;
  • send you marketing information on our products or services;
  • send you information on future products or services;
  • keep you informed of any activities undertaken by us which we believe may be of interest to you;
  • offering our services to you in a personalised way;
  • to conduct research about the use of our website;
  • to assess, respond to and resolve a complaint you might make to us;
  • to notify you about changes to our goods and services;
  • for our own administrative purposes, including training our staff, conducting internal audits, or transferring assets as part of a sale, purchase or investment in the business:
    for market research purposes and for developing and improving our products and services;
  • to conduct investigations of suspicious or harmful activity; and
  • to comply with Talion’s regulatory and legal obligations.

If we want to use your personal information for a purpose beyond that for which it was originally provided, we will ask for your consent or seek to rely on another valid legal ground to process your personal information in accordance with the applicable law. We do not sell your personal information to others.

How is the information stored and protected?

We are committed to seeking to safeguard all personal information that you provide to us, to ensure that it remains confidential and secure and taking all reasonable steps to ensure that personal privacy is respected. All our data is stored in written or electronic form on our servers and computers and in various physical locations. We maintain physical, electronic and procedural safeguards to protect your personal information from misuse, unauthorised access or disclosure and loss or corruption by computer viruses and other sources of harm. We restrict access to personal information to those staff members and third parties who need to know that information for the purposes set out in this privacy policy.

Your personal information will be retained for as long as it is necessary to carry out the purposes set out in this privacy policy (unless longer retention is required by applicable law). However, we will not retain any of your personal information beyond this period and the retention of your personal information will be subject to periodic review. We may keep an anonymised form of your personal information, which will no longer refer to you, for statistical purposes without time limits, to the extent that we have a legitimate and lawful interest in doing so.

Use of cookies, log files and tracking code

What is a cookie?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer, if you agree to us doing so. It contains information that is transferred to your computer’s hard drive and helps us to distinguish you from other users of the Website.
By using cookies, we can provide you with a better and more targeted user experience when you browse the Website. The use of cookies also helps us to improve the Website and make it more useful to our users and to public.

What cookies do we use?

This section lists the cookies that we use.

Functional cookies

Functional cookies allow the website to remember the choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. The information that these cookies collect is anonymous and they cannot track your browsing activity on other sites.

Analytics cookies

Analytics cookies are used to store information, such as what time your current visit occurred, whether you have been to the website before, and what site referred you to the web page. These cookies contain no personally identifiable information but they will use your computer’s IP address to know from where in the world you are accessing the Internet.

Marketing cookies

Marketing cookies are third party cookies, that are used to collect information about your visit to the website. This information may be used to serve relevant ads to you across the internet based on the pages you visit.

Third party cookies

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

How long do cookies last?

With the exception of session cookies, all other cookies that are mentioned in this Cookie Policy are persistent cookies, and will remain on your device in between browser sessions (for example, to remember your preferences and choices when using our website). All cookies may be blocked or deleted by you at any time.

How do I block cookies?

If you want to stop browser cookies being stored on your computer in future, or if you want to delete any browser cookies that are already on your computer, please refer to your browser manufacturer’s instructions by clicking “Help” in your browser menu. Information on deleting or controlling browser cookies is also available at www.AboutCookies.org.

Please note that by deleting or disabling browser cookies, you may not be able to use certain areas or features of the Website.

How can a user opt out of data collection/usage?

Where you have consented to us using your personal data for marketing purposes, we may use your information to conduct marketing and data analysis or to send you updates and news concerning Talion. However, if at any time after you have consented to us using your information for marketing purposes and you wish us to stop using your information for these purposes, please click the unsubscribe link at the bottom of any Talion marketing email.

Third-Party Processors

Our carefully selected partners and service providers may process personal information about you on our behalf as described below:

Digital Marketing Service Providers

We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include:
(i)Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io. Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io.

Company Contact Information:

Email: hello@talion.net
Head Office: + 44 (0)800 048 5775
Headquarters
Building B, Watchmoor Park, Riverside Way, Camberley, United Kingdom, GU15 3YL
Security Operations Centre
Marshall’s Mill, Marshall Street, Leeds, West Yorkshire, United Kingdom, LS11 9YJ
Security Engineering Centre
Unit 32-01, level 32, The Vertical Corporate Office Tower B, Avenue 10, Bangsar South, No 8, Jalan Kerinchi, 59200, Kuala Lumpur, Malaysia



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