Service Corporation International (SCI) has grown rapidly by acquisition in recent years. SCI develops its own key applications for internal and external use. Having used Managed security service providers (MSSPs) before, it was keen to avoid organisations that simply stored and forwarded alerts without context. Instead, the SCI team looked for providers focusing on close, cooperative work with customers.
Talion performs detailed monitoring of existing security logs and it remediates incidents above the customers’ own expertise levels. It installed and maintains extra security devices through a large network and provides intelligent monitoring and management of all devices. Talion’ Penetration Testing team provides insight and advice on secure application development, cloud storage and data encryption.
Talion’ model is based on people and partnership and not just technology” says Kelly Gonzales. “We spoke with others who aspired to this, but it simply wasn’t what they did; they had a much greater focus on dashboards and alerts. In contrast, the people at Talion told us: ‘We’re here when you need us – just pick up the phone. We can meet weekly, monthly – whatever works for you. We’re here to help.’ It was hugely important for us.
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